Our Standards and Certifications
Our processes and facilities are certified to the highest standards, and we take absolute care of our clients’ documents. Here, you can find out more about the standards we operate and our trade body memberships.
ISO 9001 is a quality management system covering an organisation’s facilities, staff, training, services and equipment. The standard provides a framework of globally recognised principles of quality management, including customer focus, leadership, involvement of people, process approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships. Our facilities and processes meet and exceed the standards laid down under ISO 9001, giving clients peace of mind that their records are entrusted to a reliable partner.
ISO 27001 is the leading data and information security standard for businesses across Europe. Certification demonstrates that DFS has a robust information security management system for the management of sensitive documentation. Our information security practices meet and exceed the standards laid down by ISO 27001, helping to ensure that we keep client data secure at all times.
Professional Records and Information Management Services (PRISM) is an international trade association for the commercial information management industry and a global advocate for safeguarding physical and digital information.
As members since 2008, we keep up to date with regulatory changes and best practices in the industry, while also availing of educational resources and industry conferences. We adhere to Prism’s Code of Ethics and Data Protection codes.
To find out more about PRISM, visit www.prismintl.org.
O’Neil Strategic Partner
With over 1,000 installations in 80 countries, O’Neil is recognised as the forerunner in commercial records management systems. We manage client records using O’Neil software RS-SQL and RS-Web.net for online management.
A barcode system is used to store and retrieve your documents and an audit trail is created at every stage of this process.
For more information, see www.oneilsoft.com.