Why Choose DFS?
Secure Storage Facilities
Our facility has been designed to offer secure storage in a convenient, cost-effective way for our clients. Our quality assurance systems and site are certified to ISO 9001 standard, and we are also certified to ISO 27001, the pre-eminent information security standard.
We take protection of physical documents and information seriously. Here are just some of the safety features on-site.
Secure Storage Facilities – Physical Security
Our site, services and practices make us a secure storage option:
- A detached facility surrounding by palisade fencing on a flood-free plain.
- CCTV cameras monitor internal and external activities.
- Electronic security and access control system within the building.
- 24 hour, 7 day a week, 365 days a year monitored security system.
- Monitored Very Early Smoke Detection Apparatus (VESDA) and multiple fire extinguishing stations serviced annually.
- Rodent and pest control contract in place with Rentokil.
- Custom-designed high density racking to provide the best storage environment, with sient material stored above floor level and away from direct sunlight.
- Temperature and humidity continually modified, with air heating and cool air circulation also on-site.
- 2 extra-secure 4 hour fire rated Vaults are available within the facility.
- Double wall high durability storage boxes are used to store files.
- All deliveries leaving the facility are in banded in boxes or transport cases.
- Polyurethane anti-fade barcode labels are used on boxes and files.
- All transport vans have separate cargo and personnel areas, GPS trackers with live monitoring, AA breakdown contracts and regular service agreements.
- All visitors are required to sign a visitor’s log and leave mobile phones at reception .A separate client viewing area is available.
- All visitors into the warehouse must sign confidentially agreements.
- A thorough security vetting procedure in line with industry best practice is in place for all staff.
Secure Storage – Data Protection
We know that secure storage is more than protecting physical documents – here are some of the measures we take to ensure data protection:
- File Management Software Solution backed up nightly to an off-site data centre in Dublin.
- Restore points generated hourly on the File Management Software Solution.
- An on-site back-up server is available in the event of production server failure.
- A user name and password is required to log on to the File Management Software Solution.
- A Windows password policy is in place on-site with 10 minute inactivity lock.
- Risk assessments conducted on all information assets.
- UPS battery backup systems in place on servers.
- A file access policy in place on-site, with user accessibility defined by job function.
- Sophos end point security provides anti-virus, anti-spam and anti-malware protection.
- Internet based email access (Hotmail, Gmail, etc.) is blocked within the facility.
- A disaster recovery plan is in place with a local cold site active.
- Hard copy print outs of box barcodes and box locations are available in case of complete IT failure, with no client data contained on this report.
- A thorough security vetting procedure in line with industry best practice is in place for all staff.
- Confidentiality agreements are signed by all staff.
- DFS is registered with the Data Protection Commissioner as a Data Processor, Reference No 9623/A.
- A secure download site is available for transmission of electronic data.
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Get more information on our ISO 9001 and ISO 27001 certification, and our PRISM Membership
Standards and Certifications